Leaderboard

I just purchased a 2013 Lexus RX 450h. The EV mode button does not activate the all-electric mode as it is intended (according to the owner's manual), more often than not. When I push the EV mode button, I often get a message that says "EV mode currently not available". Has anyone else had this problem? We took it back to the Lexus dealer. Without even testing it, they initially tried to tell us that it was our fault because we were trying to activate the EV mode in the wrong circumstances (driving too fast, engine not warm, battery not charged, etc.). We took the mechanic for a test drive in our vehicle, and then one of their brand new models, and demonstrated how it doesn't work as advertised. They then told us that Lexus in the U.S. has been having problems with the EV mode. Does this sound correct? I'm having a hard time believing that, to be honest. Thanks, Frank