Do Not Sell My Personal Information Jump to content

Recommended Posts

Hi!

Brand new 2021 NX300 sold to me out of alignment. Took back to dealer, a lot of back and forth, they could not get it right. I left because it was "better".

 

Fast forward a few , i go to another lexus dealer hoping they can get it right. They are trying to CHARGE me for the alignment, yet, is it not covered for one year 12000k??? They say that there was alredy a claim in for this service from the other dealer - so what, its ONE alignment covered in 12 months?

 

Im so aggravated and regret buying this vehicle. The dealers all seem like snakes. Someone please talk me off the ledge and advise my next steps.

Link to post
Share on other sites

Our tires wore out a bit prematurely so when I brought it in, the service advisor gave us new tires at half off and an alignment. If there's a problem they can't fix they should communicate with Toyota/Lexus.  I believe this is the Lexus customer service number: 

1 (800) 255-3987

Have you called them yet?

  • Like 1
Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
×
×
  • Create New...

Forums


News


Membership