Scoup Posted January 30, 2020 Share Posted January 30, 2020 I have been a Lexus owner since 1999 when we bought our SC300 and GS. We have been a 2 Lexus family ever since. We love the cars but the customer service seems to be slipping and wondered if others are having similar experience. Quote Link to comment Share on other sites More sharing options...
Lexus Owners Club Posted February 3, 2020 Share Posted February 3, 2020 Hi Roger.....welcome to the Forum It seems it might be a case of the brand becoming more popular and not necessarily increasing the business infrastructure to accommodate the customer aftersales demand. I suppose if Lexus get enough negative consumer feedback then they may improve their overall service? Quote Link to comment Share on other sites More sharing options...
yesphesn Posted August 14, 2020 Share Posted August 14, 2020 Did you ever found out what was causing the issue? Quote Link to comment Share on other sites More sharing options...
sampeter3859 Posted August 2, 2021 Share Posted August 2, 2021 Hi mates 1 Quote Link to comment Share on other sites More sharing options...
Lexus Owners Club Posted August 4, 2021 Share Posted August 4, 2021 On 8/2/2021 at 6:40 AM, sampeter3859 said: Hi mates Hello and welcome! Quote Link to comment Share on other sites More sharing options...
dcfish Posted August 4, 2021 Share Posted August 4, 2021 Welcome to the Finest Lexus forum on the web 🙂 Enjoy your stay, Kick back and relax !!! Quote Link to comment Share on other sites More sharing options...
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