susan boorstein Posted September 16, 2018 Share Posted September 16, 2018 BRAND NEW RX 350, 700 MILES, DRIVING IN AN UNFAMILIAR CITY AT NIGHT, USING THE GPS, SUDDENLY IT GOES DARK. NEXT DAY, DRIVING HOME ON THE HWY, SUDDENLY THE SCREEN FREEZES AND THERE IS NO CURSER TO MOVE. NO RADIO, NO MEDIA NO SOUND. NOTHING. STOP AND PULL OVER. TURN OFF THE ENGINE AND RESTART. SCREEN COMES BACK TO NORMAL. Quote Link to comment Share on other sites More sharing options...
pj8708 Posted September 20, 2018 Share Posted September 20, 2018 Well that ones a a new one. I honestly never heard of that problem before. It sounds like a short or lose connection somehow. To get started make sure your right hand isn't accidentally rubbing against the navigation controls on the shift console. A pressing or moving of the joystick around can change your screen position. Probably, your best bet is just going to your dealer and have them run some diagnostics on the complete system. Paul Quote Link to comment Share on other sites More sharing options...
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