Jump to content


Navigation/Map Screen Black


Recommended Posts

I started the car (2013 RX350) this morning, nothing appeared on the navigation screen, camera not working in reverse, screen remains black. I can turn on the radio and hear music but cannot choose source as screen remains black. Please advise.

Link to comment
Share on other sites


Took the car to the dealer since it was still under warranty. The service consultant had never seen this occur. The service technician had to call Lexus service support for guidance. He ended up disconnecting the battery for 15 minutes and reconnecting it. They called this a "hard reboot" of the vehicle computer system. Everything is now working fine and I got a free car wash to boot. 2 hours time lost but now I know how to fix a reoccurrence. With all the computer and electronics on today's vehicles, it makes me feel compelled to purchase extended warranty coverage.

Link to comment
Share on other sites

  • 2 years later...
On 6/27/2017 at 10:21 PM, mjones1160 said:

Took the car to the dealer since it was still under warranty. The service consultant had never seen this occur. The service technician had to call Lexus service support for guidance. He ended up disconnecting the battery for 15 minutes and reconnecting it. They called this a "hard reboot" of the vehicle computer system. Everything is now working fine and I got a free car wash to boot. 2 hours time lost but now I know how to fix a recurrence. With all the computer and electronics on today's vehicles, it makes me feel compelled to purchase extended warranty coverage.

I did purchase the extended warranty for this very reason.

Link to comment
Share on other sites

  • 7 months later...
  • 1 year later...

I have a 2013 RX 350 thatt doesn’t have navigation just the standard infotainment system. I disconnected the screen to clean the plastic/glass and polish some scratches out of it. after I reconnected it the Bluetooth works, radio works, but the screen is black. Is there some sort of reset I don’t know about? Do I have to pull the fuse? Maybe disconnect the battery? Not sure but can’t get the screen to come back. Any help would be appreciated. Thank you.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.



×
×
  • Create New...

Forums


News


Membership