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Delay dashboard recall


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I am in the San Francisco bay area and was told by my Lexus dealer that I might not get my replacement dash until next year due to parts problems. Is anyone else having problems getting their dashboards replaced or are they dragging this recall out.

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I just called Lexus, not the dealership to confirm. They are indeed on hold once again on parts fulfillment and no ETA on when it will get picked up again. That is so frustrating!

800-255-3987
CUSTOMER SERVICE
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  • 1 month later...

They finally got me my replacement dash put in this week after a year and a half of waiting. I was qualifies for Dash and Door panels replacements but they are only doing dashes now from what I was told.

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