mvargo 1 Report post Posted September 8, 2014 My Lexus drivers side door armrest is badly worn and cracked in several spots. Dealer review indicates replacing the entire door panel is required. I recall part costs over $2,000 plus installation. wow. I have had auto repair shops look it over and have not found a fix. Any thoughts are appreciated. 1 Share this post Link to post Share on other sites
Jeff in TX 2 Report post Posted September 9, 2014 Does your's look like this? Share this post Link to post Share on other sites
mvargo 1 Report post Posted September 9, 2014 Hi Jeff, thanks for responding. The cracks are similar, but the material has not peeled away as yours has. I have checked with re upholstery shops and the material is synthetic. so its not easy to repair. I am thinking some type of cover-up material would work, the rest of the panel is OK. terrible design - have to replace entire panel to fix a minor item. Mike Share this post Link to post Share on other sites
Mack Brown 0 Report post Posted June 10, 2015 I have a 2" "slice" in the driver side arm rest. The slice is very thin and none of the padding under the vinyl cover is visible. If anyone has a suggestion of how to repair the slice, I would appreciate a response. Share this post Link to post Share on other sites
1990LS400 104 Report post Posted June 10, 2015 I suggest that you contact a pro that specializes in repairing damage to leather and vinyl in vehicle interiors. The indie Lexus repair shop I've used for many years has a guy who comes in to make repairs like this while vehicles are in for service. Share this post Link to post Share on other sites
Mack Brown 0 Report post Posted June 10, 2015 Good idea. Thank you for your reply. Share this post Link to post Share on other sites
pj8708 81 Report post Posted June 12, 2015 Some times you can find parts like this at "Wrecker" yards or junk yards. Many of these suppliers are on the net and you can scan their inventory. Paul Share this post Link to post Share on other sites
Mack Brown 0 Report post Posted June 12, 2015 Thank you for the suggestion. Share this post Link to post Share on other sites
tonyt2008LS460 3 Report post Posted August 12, 2015 My son works for a company called Interior Magic. They do contract work at dealerships repairing the trade-ins for resale. They are usually set up in the back lot under a tent or portable carport. Just drive around there and talk to them about a "side job" they should be happy to hook you up. My son fixed mine--like new. Took about an hour. I gave him $30.00. Share this post Link to post Share on other sites
Mack Brown 0 Report post Posted August 12, 2015 Tony- thanks for the suggestion. Interior Magic has a dude here in Houston. I will give him a call. Thank you again. Share this post Link to post Share on other sites
sktn77a 1 Report post Posted June 24, 2016 Just FYI, Lexus has a "warranty enhancement" for this defect now. Share this post Link to post Share on other sites
mvargo 1 Report post Posted June 26, 2016 Good Morning, thanks for sending. After months of discussion and help from dealership, Lexus replaced the two front door arm rests at no charge. As you may know it involved the entire door panels. Mike Share this post Link to post Share on other sites
sktn77a 1 Report post Posted June 26, 2016 Great, when did this happen? Share this post Link to post Share on other sites
mvargo 1 Report post Posted June 28, 2016 good morning about 60 days ago. new material does not "sweat" looks great Share this post Link to post Share on other sites
Mack Brown 0 Report post Posted June 28, 2016 Good afternoon. Thanks for the news .Do you have any idea how I can get enough information in order to talk to a dealer about getting my LS 460 repaired under warranty? I am concerned that if I cannot supply a warranty or repair order number, my dealer may be unable or unwilling to research for it. Thanks again. Share this post Link to post Share on other sites
sktn77a 1 Report post Posted June 28, 2016 Dealers are aware of this warranty enhancement. They can pull it up on their computer in seconds. Share this post Link to post Share on other sites
tonyt2008LS460 3 Report post Posted June 29, 2016 I found a "warranty enhancement" specific to certain models, but it did not include the LS. Do you know where this information can be found? The dealer will give push back unless you can show them exactly where it states the LS is covered for this. Thanks, Share this post Link to post Share on other sites
FL2007LS 0 Report post Posted December 18, 2016 For right now, the 2007 LS is the only one covered under the enhancement. I am on a waitlist for the repair work on the door. Share this post Link to post Share on other sites
tonyt2008LS460 3 Report post Posted December 19, 2016 Where did you find this information? I have a 2008 LS-460 that the driver armrest is cracked and I would like to get this repaired. Share this post Link to post Share on other sites
sktn77a 1 Report post Posted December 19, 2016 The "warranty enhancement" is for the 2007 LS and the 2006-2008 IS. Your car isn't covered under it but if you have a good relationship with your dealer, they might go to bat for you with Lexus Corp. If it's Johnson Lexus, though, don't bother - they are a total waste of time. 1 Share this post Link to post Share on other sites
Cindy P 0 Report post Posted September 16, 2018 I made a formal complaint to Lexus through their website Lexus.com contact us. I got quick response to my concern about my 2008 LS460 arm rests breaking down but they said currently not under the warranty enhancement offer for 2008 LS. I was told they base their decision for enhancement program by number of complaints they receive. Please if you are having problems with your armrest breaking down contact Lexus.com and make a formal complaint. Maybe they will see that this is not normal wear and tear but a defective material. Share this post Link to post Share on other sites
sktn77a 1 Report post Posted February 4 Lexus have extended this warranty enhancement. Most 2007-2012 cars should be covered now. Share this post Link to post Share on other sites
tonyt2008LS460 3 Report post Posted February 4 I have a 2008 LS460 and just received in the mail Customer Support Program Notification ZLZ. Took the car to the dealer and they took a few photos to send to Lexus and they will be replacing both door panels as soon as the parts arrive. About time! Share this post Link to post Share on other sites