holden j caufield Posted July 15, 2013 Share Posted July 15, 2013 Hi I was wondering if you could give mesome advice. My mom has a 2011 Lexus IS250 that she bought brand new and has onlyput 8k miles on it. She was on the freeway and the tire blew out, thesidewall looks like it just disintegrated. The tires look nearly new and thisis very concerning. I'm concerned about her driving on these tires because ofsafety issues. Do I have any recourse asking the dealership for 4 differenttires as I don't have much confidence in these tires. http://imageshack.us/photo/my-images/835/bvv9.jpg/http://imageshack.us/photo/my-images/19/x5gp.jpg/http://imageshack.us/photo/my-images/96/2m3f.jpg/http://imageshack.us/photo/my-images/59/ck9m.jpg/http://imageshack.us/photo/my-images/837/5zmg.jpg/http://imageshack.us/photo/my-images/811/67j6.jpg/http://imageshack.us/photo/my-images/69/xxma.jpg/http://imageshack.us/photo/my-images/543/pulj.jpg/http://imageshack.us/photo/my-images/221/pz0l.jpg/http://imageshack.us/photo/my-images/59/d6sn.jpg/http://imageshack.us/photo/my-images/833/jrko.jpg/http://imageshack.us/photo/my-images/843/fbst.jpg/ Quote Link to comment Share on other sites More sharing options...
pj8708 Posted July 17, 2013 Share Posted July 17, 2013 Hi Craig. Your mother is lucky she didn't have something worse come from the blowout. The freeway speeds could have easily made her lose control. Your recourse is two fold. First, the tires are covered by the manufacturer under what they call road hazard coverage. This protects you from things such as this, but pro rated for tread wear since purchase. Your second recourse is the IS250 bumper to bumper warranty. The dealer should replace the tire with a new one. However, in my experiance, no dealer is going to replace all four of you tires unless the manufacturer will cover the cost. Paul Quote Link to comment Share on other sites More sharing options...
tex2670 Posted July 23, 2013 Share Posted July 23, 2013 Hi Craig. Your mother is lucky she didn't have something worse come from the blowout. The freeway speeds could have easily made her lose control. Your recourse is two fold. First, the tires are covered by the manufacturer under what they call road hazard coverage. This protects you from things such as this, but pro rated for tread wear since purchase. Your second recourse is the IS250 bumper to bumper warranty. The dealer should replace the tire with a new one. However, in my experiance, no dealer is going to replace all four of you tires unless the manufacturer will cover the cost. Paul I didn't think tires were covered under the B-to-B warranty? Tires on a new car don't come with road hazard warranties. It might be that the tires were defective, and Bridgestone could replace them. Quote Link to comment Share on other sites More sharing options...
13IS250C Posted July 24, 2013 Share Posted July 24, 2013 WOW! She is very lucky that she got the car stopped with no other damage. That says a lot for our cars, and your mom's driving skills. I would go to the dealership first, then the manufacturer of the tire. We had a similar situation on a Cutlass we bought once. (That tells you how long ago it was :-) ). I raised sand and raised sand. They finally replaced the one tire at a pro-rated amount. Quote Link to comment Share on other sites More sharing options...
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