BruceBryant

Paint Peeling And Chipping

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I also own a white 2008 Lexus GX 470 that has paint chipping on two sides of the car. Has anyone had luck with Lexus addressing the issue? It seems so many people have had chipping on the white GX 470. 

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No luck on my end to date. I have started taking pictures of other white GX470s for a photo campaign. I am amazed at the number of white GX 470 vehicles that I've found with paint peeling problems. It's quite evident from my observations that Lexus has a plethora of unhappy owners who are experiencing the same issue. The fight continues. 

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Thanks for your response. My husband and I have also seen many on the street. I will begin taking pictures as well. 

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As the old adage goes, a picture says 1000 words . . .  Perhaps if we start posting the photos Lexus will finally take responsibility for the defect.

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I also own a pearl white 2008 Lexus GX 470 that has paint chipping on the Rt side and starting to the Lt side a bit of the car. It seems so many people have had chipping on the pearl white GX 470. I’ve noticed it with our neighbor with their Blue GX 470 too. I went to the body shop today have it painted but, like everybody else is saying here that  it’s a manufacturing defect and it should be directed to Lexus, otherwise I’ll be paying 8-10K to have it done. Has anyone had luck with Lexus addressing the issue? 

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I have a 2008 Lexus GX 470 SUV also.  The paint is coming off everywhere.  Lexus refuses to do anything to correct it.  We all say the same thing - we love the expensive car and want to drive it forever but it is embarrassing to drive.  Years ago I posted signs all over a vehicle I had that was a lemon.  The Ford Dealership got it fixed immediately when they saw it.  

Lexus does not care because the rich buys a new one every 1 - 2 years so they will always be selling. 

I WILL NEVER BUY ANOTHER ONE JUST BECAUSE OF THE CHEAP PAINT JOB!!!!

 

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Lexus continues in their refusal to acknowledge and correct the defective paint on my GX 470.  I’ve been told by the Lexus rep that they have not received enough complaints about this problem to issue a recall.  They said if I wanted to pursue the matter, I must file an arbitrationmer.  Thus, Lexus is not in a hurry to correct their mistake. In the past, I’ve purchased three brand new Lexus vehicles. Based upon this latest experience, I will not purchase another. Even the Lexus dealership where I made my purchases, Tom Harvey Lexus in Bossier City, LA, refused to rectify the problem despite their own body shop saying it was a problem with defective paint. My money will go elsewhere.  

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On 6/15/2019 at 11:05 PM, JBruce said:

Lexus continues in their refusal to acknowledge and correct the defective paint on my GX 470.  I’ve been told by the Lexus rep that they have not received enough complaints about this problem to issue a recall.  They said if I wanted to pursue the matter, I must file an arbitrationmer.  Thus, Lexus is not in a hurry to correct their mistake. In the past, I’ve purchased three brand new Lexus vehicles. Based upon this latest experience, I will not purchase another. Even the Lexus dealership where I made my purchases, Tom Harvey Lexus in Bossier City, LA, refused to rectify the problem despite their own body shop saying it was a problem with defective paint. My money will go elsewhere.  

I was told the same thing and I contacted them via Twitter. The 08 and 09 did have issues with the pearl white and they've addressed it because, like you mentioned, there were numerous calls.  I told Lexus that a certified Lexus auto body shop and an insurance adjuster both stated it was not normal and that each vehicle should be uniquely addressed.  Mine is on the roof and I can't tell you the last time I looked at my roof, I can't even see it (too short lol).  They also stated that the service department at the dealership never mentioned it, well they don't inspect the roof. 

If you have an 2004 Lexus GX470 and the paint is peeling, please take the time to call Lexus and submit a request for a goodwill claim.  I would also use social media to convey this issue to other owners.  I'm very disappointed with Lexus and if they don't resolve this, I certainly would not buy from them again. 

 

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I have a 2007 Lexus GX 470 with Blizzard Pearl Paint and the paint is peeling all over.  Are there any new updates or responses from Lexus?  This is AWFUL!!!

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