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Posted

Hi,

Got a new 2009 Lexus Rx 350 and right now I just noticed on the passenger side backdoor, it is not smooth and there seems to be something wrong with the door mechanism/handle. If I push it slightly, it will not close properly, seems like an issue with the locking mechanism, so unless I push hard, the door will not close, and when I open it, it makes a rather loud snap than the usual soft sound when opening all the rest of the doors? has anyone had this issue before, is it a door alignment issue or do you think spraying some wd40 on the door lock will make this go away?

Posted

I'd take it back to the dealer and let them deal with it. Should be under warranty still right?

Posted

Are there any indications that the car was in a previous accident? Is there a VIN tag on that door panel? It should be a small 1/2" x 2" black sticker below the "latch" on the door.

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