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Trouble Removing Oil Filter Canister Cover

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On a 2008 GS460 the oil filter is a canister type with a plastic cover. Apparently it was put on too tight (not by me) by the last mechanic where I get my oil changed. Went back there today for an oil change. Never had a problem with it before. The oil filter wrench wouldn't work. He was about to put a water pump pliers on it when I stopped him. He said he would order the part from Lexus just in case he broke the old one getting it off. The part is like $131.00!!!!. Anyone think that because one of their mechanics put it on last oil change that they should be responsible if they break it getting it off? They said they've had this problem before with this part. Anyone have any experience with this? Thanks.

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