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vilmosz

Is There Any Way To Claim Warranty Coverage For Peeling Paint?

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Under Platinum Warranty for our CPO RX300/2002 and the paint, of course, is horrible. Dull, chipping and peeling. I'm wondering if anyone knows whether it's possible to get this manufacturing defect covered by Lexus?

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Assuming your Platinum Warranty is through Lexus, your first step is to take your case to your Lexus dealer. Is the paint finish even mentioned in your extended warranty? I'm guessing this is not something they're just going to repair under warranty as though it were a transmission failure or other mechanical failure. Start with the dealer and be prepared to appeal your claim up the warranty food chain. Let us know how it plays out. Lotsa luck.

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A failing 9 year old (2011-2002) paint job is not going to be 'warranty replaced' by anyone. Some colors just do not last as long under the bright California sunshine and L.A area 'smog.' IF it had started peeling in 3-4 years possibly.

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