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Trunk Won't Unlock

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I love having keyless start/entry in my car because I never have to take my keys out of my purse....EXCEPT to open the trunk. Everything I've found online and in the manual implies the keyless sensor (forgive the terminology) should work for the trunk release button as well but it does not. I've tried the lock in the glove compartment - that's not it. Any idea what is causing it not to respond and unlock for me?

BTW, I have 2007 IS250 AWD


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