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Posted

It's been about a year since I was last there, but our Lexus dealership in Kansas City charges $90 per hour.

Posted

$120/hour but that comes with unlimited internet, coffee, cappacinos, bagels, muffins, danishes, huge flat panel TV, sandwiches, bottle water, apples and a pretty decent vacuuming and carwash at the end.

steviej

Posted

they dont charge me per hour, they just charge me for the job being done, usually about $80 for labor when they r doing regular service. But, by the way the service out here on Long Island is horrible. took them 4 hours just to change 1 flat tire! i told them that i'm never gonna come back for service or get another car from them again.

Posted
they dont charge me per hour, they just charge me for the job being done, usually about $80 for labor when they r doing regular service. But, by the way the service out here on Long Island is horrible. took them 4 hours just to change 1 flat tire! i told them that i'm never gonna come back for service or get another car from them again.

I'm willing to bet, they're probably not bothered by this, to be honest. Sh*t happens to anyone and everyone. It's how you handle yourself that dictates the reaction to the action of sh*t happening, that either grants you an apology and concessions, or the "don't let the door hit cha', where the good Lord split cha', sucka". Who knows, maybe the three hours spent prior was on a GX470 with defective baby seat anchors, or the like. Or, maybe they were just sitting in your car, jamming some Dennis Lehrey "I'm an as$hole", and having fun watching you on the security monitor pacing back and forth in the waiting room? Either way, with this kind of reaction, you'll never know.

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