Jump to content


Experience With Lexus Of Westminster


kade714

Recommended Posts

I just brought my 05 Lx into the dealer to have them check out the wind noise and ask what the other sound I heard was when I applied the brakes.

I had a great experience. Peter Nguyen, the Shop Foreman, was more than I expected. Knowledgeable, friendly, and extremely helpful. He spent 30-45 minutes test driving the car with me and also explained other details/nuances of this particular vehicle.

1) Wind Noise: had to take it on the freeway in order to get strong enough cross-winds, but he heard it 2 different times. He's never heard it before. We think it could be loose moluding on top of the driver side. The black moulding is a little loose so maybe the crosswinds are getting under it and making the strange noises. I don't think the noise has to do with speed of the vehicle, but more the speed of the crosswinds hitting the windshield.

2) Sounds when brakes are applied: I guess the LX has a brake system that accumulates brake fluid and releases it. He got it to make the sounds when he pulled over and applied the brakes 4-5 times. He explained it, but I forgot the particulars. Anyway, all working as planned.

More info: Peter has worked 20 years in the industry, for Honda, Acura, and someone else. Lexus for 10 years. He says Lexus is the best for its support. (Honda & Acura don't come close, which surprised me.) One case: in 2006, a customer brought in a '92 SC. There was a problem a Lexus field engineer couldn't figure out. Eventually 5 different field engineers looked at the vehicle at different times, until finally all 5 came together and found the problem and a solution. This for an old, non-warrantied, vehicle. Great stuff, I thought.

Just thought I'd share my experience/story.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.



×
×
  • Create New...

Forums


News


Membership