metallicblueis250 Posted June 14, 2007 Share Posted June 14, 2007 I have about 13,000 miles on my IS and I am haven't been too thrilled with the service or the pricing at my local dealer for routine maintenance. Any suggestions on what the risks are of trying to find an independent shop to handle things for me? Quote Link to comment Share on other sites More sharing options...
Manolo1 Posted June 14, 2007 Share Posted June 14, 2007 Check the Lexus warranty. I believe nothing says it must be done by an authorized dealer and if that is the case you better keep very good records as you may get into trouble if something big goes wrong.... Quote Link to comment Share on other sites More sharing options...
tex2670 Posted June 14, 2007 Share Posted June 14, 2007 Check the Lexus warranty. I believe nothing says it must be done by an authorized dealer and if that is the case you better keep very good records as you may get into trouble if something big goes wrong.... You can always go somewhere else (other than for warranty replacement/service), but Manolo1's right, if you don't keep good records, and you have a problem later, you can't establish that you didn't ignore or neglect proper maintenance. If you do it at Lexus, they already know. Have you priced out service at a Toyota dealer? Quote Link to comment Share on other sites More sharing options...
Magnummarv Posted June 15, 2007 Share Posted June 15, 2007 Check the Lexus warranty. I believe nothing says it must be done by an authorized dealer and if that is the case you better keep very good records as you may get into trouble if something big goes wrong.... You can always go somewhere else (other than for warranty replacement/service), but Manolo1's right, if you don't keep good records, and you have a problem later, you can't establish that you didn't ignore or neglect proper maintenance. If you do it at Lexus, they already know. Have you priced out service at a Toyota dealer? Which dealer are you going to?? Rohrich or Lexus of North Hills. I just got my 10k service for about $150. I was questioning weather to go somewhere else for this glorified oil change, but I was pleasantly surprised with the service. Quote Link to comment Share on other sites More sharing options...
metallicblueis250 Posted June 15, 2007 Author Share Posted June 15, 2007 Toyota dealer is a good idea. I would have to believe they would be on top of how to deal with the Lexus. I have been using Rohrich and they seem to have the attitude that I have to use them. My wife has driven a Honda for years and we have always used the dealer. Support there has been great and the prices were competitive. I am just not seeing the same thing from Lexus. Quote Link to comment Share on other sites More sharing options...
TOOL IS350 Posted June 15, 2007 Share Posted June 15, 2007 Yeah i bring my IS350 to Toyota(because its closer), and so does my sister with her IS300. Toyota dealers are good with Lexus. Quote Link to comment Share on other sites More sharing options...
bartkat Posted June 15, 2007 Share Posted June 15, 2007 I never take mine to the dealer except for warranty work. I haven't had dealer routine service for over 20 years. For the Lexus I buy the filters, etc from Irontoad, have the oil changed at a local place and change air and cabin filters myself. Long as I have records for those items, warranty is still good. Quote Link to comment Share on other sites More sharing options...
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