jasper Posted September 28, 2005 Share Posted September 28, 2005 I purchased a new RX330 a few months ago. Last week I discovered a spot of bird dropping on the passenger door. I washed the vehicle two times but the stain remained. I waxed the spot with Turtle wax but the blemish remained. Upon closer inspection I discovered the paint finish was pitted with a number of small holes. The dealer service tech said they will not repair the spot but suggested I speak to the service manager, who was not available at that time. I have owned many cars over the years. They have been subjected to wind, rain, snow, ice, road salt and alot of bird droppings. Many times it remained on the cars for weeks but came clean with washing. The paint was never penetrated and pitted the finish. I believe the paint finish on my vehicle to be flawed or defective. I'm asking if anyone has had a similar problem and what was done about it. Quote Link to comment Share on other sites More sharing options...
Lexusfreak Posted September 28, 2005 Share Posted September 28, 2005 Talk with the service manager & let us know what (if anything) they will do for you. It's unfortunate. :( Quote Link to comment Share on other sites More sharing options...
SKperformance Posted September 29, 2005 Share Posted September 29, 2005 You should have washed it, i don't think lexus will do anything .you just got an unlucky bird that ate some crazy acidic food. Quote Link to comment Share on other sites More sharing options...
SKperformance Posted September 29, 2005 Share Posted September 29, 2005 Also post a topic once not in any forum you feel might work. thanks Quote Link to comment Share on other sites More sharing options...
ArmyofOne Posted September 29, 2005 Share Posted September 29, 2005 Also post a topic once not in any forum you feel might work.thanks ← does the RX happen to be black? if so, then for future reference, the Lexus Black is a soft paint,and to top it all off, it has NO clearcoat. so it requires extra care. i would wax at least once a month. at the very least a laser wash with the hot wax once a week in the winter. during the sammer a once a month waxing will keep your cars finish looking great. contact blake about the bird droppings. he had a similar problem on his LS4, and got it out with a porter cable polisher. Quote Link to comment Share on other sites More sharing options...
jasper Posted November 13, 2005 Author Share Posted November 13, 2005 Talk with the service manager & let us know what (if anything) they will do for you. It's unfortunate. :( ← Good news. I recently took my RX330 in for the 5000 mile service and spoke to the service manager. He contacted Toyota and they agreed to refinish the area. I consider this outstanding service and very reputable by Toyota. Quote Link to comment Share on other sites More sharing options...
SW03ES Posted November 13, 2005 Share Posted November 13, 2005 That is fantastic, very good of them to do that considering it was no fault of theirs. Quote Link to comment Share on other sites More sharing options...
indiasfinest Posted November 15, 2005 Share Posted November 15, 2005 happened to my mom's ES Quote Link to comment Share on other sites More sharing options...
SW03ES Posted November 15, 2005 Share Posted November 15, 2005 Happened to my Explorer too, it just happens. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.