Scratched Rim

[indiasfinest]

is the substance kinda like ink? could have been a metal part that had oil or something on it and was accidentally pussed against it....(kinda like how stamp and ink pad works) ask the dealer if there is anything like that at the garage...(at the dealers)

[91L3xus]

There's no way a dealer would deliberately permanently mark a wheel with any leter to designate where it went on a car. They have no reason to, rotating tires is not that difficult. I suggest telling the dealer that if they want to keep a customer, they repair your rim, like they did with my rear bumper when they ran over an ES330 in the loading bay. Granted, a small scratch on a rim isn't as big of a dead as a right rear fender flare flapping in the wind, but if there's a mark on any part of the car that wasn't there when you took it to the dealer, they should claim full responsibility for the incident. Maybe suggest to them if a swap between your wheel and a loaner's is possible. Or check a junkyard for 1 rim. It's not the easiest way to fix the problem, but if you're not enthralled with using touch-up paint, there aren't many other options left, other than to live with it. ;)

[91L3xus]

There's no way a dealer would deliberately permanently mark a wheel with any leter to designate where it went on a car. They have no reason to, rotating tires is not that difficult. I suggest telling the dealer that if they want to keep a customer, they repair your rim, like they did with my rear bumper when they ran over an ES330 in the loading bay. Granted, a small scratch on a rim isn't as big of a dead as a right rear fender flare flapping in the wind, but if there's a mark on any part of the car that wasn't there when you took it to the dealer, they should claim full responsibility for the incident. Maybe suggest to them if a swap between your wheel and a loaner's is possible. Or check a junkyard for 1 rim. It's not the easiest way to fix the problem, but if you're not enthralled with using touch-up paint, there aren't many other options left, other than to live with it. ;)

[denslexusgx470]

There's no way a dealer would deliberately permanently mark a wheel with any leter to designate where it went on a car.  They have no reason to, rotating tires is not that difficult.  I suggest telling the dealer that if they want to keep a customer, they repair your rim, like they did with my rear bumper when they ran over an ES330 in the loading bay.  Granted, a small scratch on a rim isn't as big of a dead as a right rear fender flare flapping in the wind, but if there's a mark on any part of the car that wasn't there when you took it to the dealer, they should claim full responsibility for the incident.  Maybe suggest to them if a swap between your wheel and a loaner's is possible.  Or check a junkyard for 1 rim.  It's not the easiest way to fix the problem, but if you're not enthralled with using touch-up paint, there aren't many other options left, other than to live with it. ;)

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loaner?? do they have loaner GX470s???? a swap with a loaner isn't possible unless there are loaner GX470s.

dealer won't accept responsibility, even though they're the only ones that can make the mark. heck, think about this, if i were to make the mark, i wouldn't be this serious about them changing it because i know i did it and i was tryin my luck to cheat on them. BUT NO. They did it. I am very meticulous about cars and i always take note of every single small scratch or dent on my cars. since they wont accept responsibility, what else is there to do???? <_<

Edited August 17, 2005 by denslexusgx470

[CaptnPete]

My dealer employs an outside specialist who does nothing but repair scuffed wheels. I have seen this individual working in the back of the storage lot doing his art. He repairs a mildly scuffed wheel in about 10 minutes. Ask your dealer if they have someone or recommend someone. It might be cheaper in the long run to pay someone $50 and get over it. Otherwise contact your insurance company and make a claim for vandalism, that is if your deductible won't cover it.

[denslexusgx470]

my dad said that he'd once again try to argue this rim with the dealer. we just remembered about it when we saw the mileage that it was due for a rotation. but before the rotation, to prove to the dealer that it's their fault and everything, we'll take it in before the rotation. now i'm going directly to the service manager about this. I'll be happy enough if they will pay for the repair of the rim, w/o replacing it. I'll be happy and shut up about it. good thing the tire rotation of the other car stimulated my dad to go back and complain about my GX rim again. although it was a pain in the !Removed! to wait for the rotation last nite (my dad's car tire blew out, so he took it to costco to get it repaired, and saw that it was due for a rotation too, so had it done also) but it might be a good thing it did happen. we'll see how mad i'll be later if the dealer denies the scratch