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2015 RX350 Joystick issue


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I just bought my RX350 and the joystick worked fine for a few days but now moving cursor only works. When you press down to make a selection it doesn’t work. I called Lexus service and they said they have never heard of the issue, I cannot find anything online. Has anyone else had this issue? If so is this a service issue or is there anything I can do myself. I can’t shut my AC off because of this among other things I cannot access.

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  • 1 month later...

So I had to leave it with the shop, they had to source a brand new radio and infotainment system as well as a new joystick. It took some time for them to source the radio and stick, but as of yesterday it seemed like it fixed the issue. Luckily I didn’t have to pay for anything because this happened 3 days after I purchased the vehicle. 

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