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Gs Door Actuators Silent Recall


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#1 silverbullitt

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Posted 20 March 2012 - 10:54 PM

I was just wondering how many gs owners knew about the door actuator recall. My drivers side door when you get out & closed, then hit the the key fob button. It would lock the door but wouldnt activate the alarm. The alarm would activate after opening another door. By coincidence I found the recall info in the manual. Took it to the dealer & showed them the notice & they repaired it.

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#2 Blackstarr777

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Posted 17 April 2012 - 09:01 PM

can you please send me info on this recall to markbaker71@gmail.com

#3 Philip1-9

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Posted 19 April 2012 - 07:43 PM

Was there an actuator recall? I just had one replaced (driver side rear) and now the other side needs it replaced. Lexus wanted over $700 to get one replaced, but thank goodness, I have a great mechanic and after I bought the part from Lexus (about $170 I think!), he put it in for $75.

But if there was a recall, I'd like to know about that.

Philip in AZ

#4 silverbullitt

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Posted 19 April 2012 - 08:33 PM

I had a recall letter in my car glove box when i purchased it. My car is a 98 GS400. I was installing chrome door handles & got stuck on the back doors. I took it to the dealer, showed them the letter & they replaced the actuators & finished installing my handles for free. If anybody wants a copy or the notice, just send me your email address & i'll send you a copy of the letter.

#5 knn444

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Posted 26 April 2012 - 05:24 PM

I had a recall letter in my car glove box when i purchased it. My car is a 98 GS400. I was installing chrome door handles & got stuck on the back doors. I took it to the dealer, showed them the letter & they replaced the actuators & finished installing my handles for free. If anybody wants a copy or the notice, just send me your email address & i'll send you a copy of the letter.


Please send me a copy to knn444@yahoo.com, I'd really appreciate it.

#6 1990LS400

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Posted 26 April 2012 - 05:50 PM

silverbullitt, if you have the recall document, please scan and post it in this thread. Disclosure of an email address in a public forum like this can have all sorts of repercussions.

I was unable to find this recall in a search of a Lexus TSIB database. Normally repairs like this must be performed while the car or component is within warranty.

#7 silverbullitt

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Posted 27 April 2012 - 08:33 PM

this is the letter that was inside car. took to the dealer & got my actuators replaced.

#8 silverbullitt

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Posted 27 April 2012 - 08:35 PM

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#9 1990LS400

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Posted 28 April 2012 - 06:38 AM

OK, now I understand. The title of your thread threw me. This was not a "silent recall" or really a "recall" at all. All 98 GS owners were sent letters in Februrary 1999 notifying them that the door courtesy lamp switches would be replaced at no cost if they brought their cars to a Lexus dealer. According to the 50 page document about "Special Service Campaign XL-1" - to big to post here - the intent was to have the work completed on all affected GS cars by June 1999.

It was up to the owner to decide whether or not to have the work done. Normally, repairs under this type of non-safety service campaign are performed at no cost only while a Lexus vehicle is within its basic warranty (4 years or 50,000 miles) unless the affected component is covered by the drivetrain warranty (6 years, 70,000 miles). Although Lexus sometimes approves making repairs like this after a warranty has expired - usually within a few months after expiration - it would be incredible for this work to be done at no cost ten years after a basic warranty covering a component had expired.

I've sometimes passed up having service campaign work done on a Lexus while it was under warranty since sometimes the fix is either inconvenient or could cause potential problems - e.g. replacing the instrument cluster to attempt to resolve the occasional "miles since refuel" issue on my 2000 LS400.

silverbullit, did you have this work done recently? I sure would like to know when and which dealer did the work. There are a couple of other service campaigns I passed on and I might have the work done now if it was at no cost.

#10 silverbullitt

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Posted 02 May 2012 - 07:20 PM

I had this work done back in 07 when I ordered chromed door handles for my car. They fix the problem & installed my handles for free @ Lindsey Lexus, Alexandria, Va.

#11 1990LS400

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Posted 02 May 2012 - 07:36 PM

Wow! Five years ago and they still did the work for free long after the car's basic warranty had expired. Very unusual.

#12 silverbullitt

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Posted 04 May 2012 - 04:41 PM

They did it after running my vin number and seen it was never done.

#13 2JayZ

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Posted 07 May 2012 - 07:05 AM

What do you think the odds of having a Lexus dealer honor a request to perform this service now on my '98 which has never had the rear actuators replaced? This car has always been in the family and the actuators on both rear doors still work -- it is just the courtesy lights that do not work.

Normally I would't care too much about this -- but the switch that triggers the rear courtesy lights also controls the security system if the rear doors are opened while the security system is armed. No working rear door switches means no security for the rear doors.

#14 silverbullitt

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Posted 21 July 2012 - 07:33 AM

2jayz, if I were you I get them done. I got my car broken into due to security alarm wasn't activated.


#15 detroit gs

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Posted 18 September 2012 - 08:59 AM

I had a recall letter in my car glove box when i purchased it. My car is a 98 GS400. I was installing chrome door handles & got stuck on the back doors. I took it to the dealer, showed them the letter & they replaced the actuators & finished installing my handles for free. If anybody wants a copy or the notice, just send me your email address & i'll send you a copy of the letter.

Hello, I would like a copy of the letter I have a 98 gs 400 and driver door does not lock, my email is firecapt35@att.net thank you very much.

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