The receptionist girl at a Lexus service tells me that if I do my oil change outside of the dealer and use an aftermarket oil filter, then my warranty will be void.
Is this true? I don't know if I should trust a receptionist person...also they might just want to continue to steal my money from overpriced service.
P.S. I'm from Canada and I have an 2009 IS250 AWD.
I can't afford oil changes that cost over $100 anymore...and they also keep pushing me to do the full maintenance service which is like $250+...ridiculous...
Lexus Warranty And Aftermarket Oil Filter
Started by reyoasian, Oct 29 2011 06:44 PM
2 replies to this topic
#1
reyoasian
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- Regular Member
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- 95 posts
Club Member
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Model: IS250 AWD
- Location: Please Select
Posted 29 October 2011 - 06:44 PM
#2
lenore
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- Regular Member
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- 3,413 posts
papa x9 2boys, 7 girls love them all
- First Name:Thomas
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Model: 2008 Lexus RX400h 2nd Lexus
- Year: 2008
- Location: California (CA)
Posted 29 October 2011 - 10:36 PM
Just take it to Toyota dealership, most have quick lubes and then you will get a lexus (toyota filter) and documentation for 1/3 the cost....Also ask them to put you on their mailing list for specials and coupons.
#3
1990LS400
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- Regular Member
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- 4,552 posts
Guru Member
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Model: LS400
- Year: 2000
- Location: Kansas (KS)
Posted 30 October 2011 - 07:30 AM
The rules may be different for Canada but here is relevant information from the U.S. maintenance booklet which covers the IS250 and other 2009 models:
Maintenance and repair services may
be performed by you or by any automotive
service provider you choose.
Lexus will not deny a warranty claim
solely because you used a service
provider other than a Lexus dealership
for maintenance and repairs.
However, damage or failures caused
by improper maintenance or repairs
are not covered under warranty.
Your dealer may recommend more
frequent maintenance intervals or
more maintenance services than
those listed in the scheduled maintenance
log. These additional services
are not required to maintain your warranty
coverage. Ask your dealer for
an explanation of any recommended
maintenance not included in the
scheduled maintenance log.
Here in the U.S. it's easy to get oil filters for substantially less than what Lexus dealers charge for them. I buy OEM oil filters for my LS at the same Toyota dealer where we bought our Camry and pay right at US$4.00 per filter including an oil plug drain gasket.
The cost of changing my oil using synthetic Mobil 1 oil and an OEM filter is around US$30 and one hour of my time out in the garage and has the added bonus of avoiding the kind of petty damage I've had done by so called professionals.
I've driven Lexus cars for a total of about 290,000 miles and have had engine oil changed at a Lexus dealer maybe three or four times. The rest of them - every 5,000 miles - I've done myself.
Maintenance and repair services may
be performed by you or by any automotive
service provider you choose.
Lexus will not deny a warranty claim
solely because you used a service
provider other than a Lexus dealership
for maintenance and repairs.
However, damage or failures caused
by improper maintenance or repairs
are not covered under warranty.
Your dealer may recommend more
frequent maintenance intervals or
more maintenance services than
those listed in the scheduled maintenance
log. These additional services
are not required to maintain your warranty
coverage. Ask your dealer for
an explanation of any recommended
maintenance not included in the
scheduled maintenance log.
Here in the U.S. it's easy to get oil filters for substantially less than what Lexus dealers charge for them. I buy OEM oil filters for my LS at the same Toyota dealer where we bought our Camry and pay right at US$4.00 per filter including an oil plug drain gasket.
The cost of changing my oil using synthetic Mobil 1 oil and an OEM filter is around US$30 and one hour of my time out in the garage and has the added bonus of avoiding the kind of petty damage I've had done by so called professionals.
I've driven Lexus cars for a total of about 290,000 miles and have had engine oil changed at a Lexus dealer maybe three or four times. The rest of them - every 5,000 miles - I've done myself.
