Jump to content

  •  

Photo

Frozen Touch Screen On Is 250. Help!


  • Please log in to reply
6 replies to this topic

#1 Tbanks39

Tbanks39

    New Club Member

  • Regular Member
  • Pip
  • 3 posts
  • First Name:Taylor
  • Model: IS 250
  • Year: 2007
  • Location: California (CA)

Posted 11 May 2011 - 06:48 PM

My touch screen froze on my IS 250. Does anyone know how to unfreeze it or have a replacement part for less than the crazy dealership price? Help pleaseeee :)

Have something to contribute?

Sign in or register to start a topic...

 

#2 jlangford

jlangford

    New Club Member

  • Regular Member
  • Pip
  • 5 posts
  • First Name:jacob
  • Model: is-250
  • Year: 2007
  • Location: California (CA)

Posted 14 June 2011 - 09:57 AM

My touch screen froze on my IS 250. Does anyone know how to unfreeze it or have a replacement part for less than the crazy dealership price? Help pleaseeee :)


I just posted a fix for this on the forum. Did you get it fixed too? If so how?

#3 Kereshmeh

Kereshmeh

    New Club Member

  • Members
  • Pip
  • 1 posts
  • First Name:Kereshmeh
  • Model: IS 350
  • Year: 2006
  • Location: Arizona (AZ)

Posted 15 June 2011 - 10:46 AM


My touch screen froze on my IS 250. Does anyone know how to unfreeze it or have a replacement part for less than the crazy dealership price? Help pleaseeee :)


I just posted a fix for this on the forum. Did you get it fixed too? If so how?

Jacon, I have the same problem with my touch screen. Can you please re-post your fix? Thanks,

#4 sed

sed

    New Club Member

  • Regular Member
  • Pip
  • 3 posts
  • First Name:Susan
  • Model: IS 250
  • Year: 2007
  • Location: California (CA)

Posted 15 June 2011 - 10:02 PM

I have the same problem. Touch screen froze. Everything else works. Did you find out the solution?
If so, can you email it to me at sdoucette@sbcgobal.net?

#5 sed

sed

    New Club Member

  • Regular Member
  • Pip
  • 3 posts
  • First Name:Susan
  • Model: IS 250
  • Year: 2007
  • Location: California (CA)

Posted 22 June 2011 - 07:49 PM

I have the same problem. Touch screen froze. Everything else works. Did you find out the solution?
If so, can you email it to me at sdoucette@sbcgobal.net?



#6 sed

sed

    New Club Member

  • Regular Member
  • Pip
  • 3 posts
  • First Name:Susan
  • Model: IS 250
  • Year: 2007
  • Location: California (CA)

Posted 22 June 2011 - 07:58 PM


I have the same problem. Touch screen froze. Everything else works. Did you find out the solution?
If so, can you email it to me at sdoucette@sbcgobal.net?


I took my car to the dealership, who initially quoted $1692k just for the part. I mentioned this forum and the fact that I found 45 complaints, regarding this issue, between this site and another Lexus forum site. I also mentioned that there was talk of a class action (on the other site) because there were so many complaints from owners of 2006-2008 IS and ES owners with <60k miles on their cars. The dealership offered to pay for 75% of the quoted price of the part. I walked out of the dealership with a brand new touch screen for $460. Still stings, but not as much as it could have. Also, anyone with this issue be advised that the screen itself and the nav system are two separate parts. Dealerships may try to convince you that you need a whole new nav system, most likely not the case.

#7 jlangford

jlangford

    New Club Member

  • Regular Member
  • Pip
  • 5 posts
  • First Name:jacob
  • Model: is-250
  • Year: 2007
  • Location: California (CA)

Posted 01 July 2011 - 03:17 PM

That's good they partially owned up to the problem for you.
Here's a link to the post with the fix, http://us.lexusowner...showtopic=69937

Have something to contribute?

Sign in or register to start a topic...


Not what you're looking for?

Register now, we have a huge community of enthusiasts to answer any questions you might have