Jump to content

  •  

Photo

Need Help With Scratch


  • Please log in to reply
15 replies to this topic

#1 fahim

fahim

    New Club Member

  • Regular Member
  • Pip
  • 6 posts
  • Model: 2009 RX 350

Posted 24 January 2009 - 02:06 AM

I just bought a 2009 rx 350. And some one keyed in the driver side. There is one is 6 inch long . this one is deep. And the other one is 12 inch. i am so upset. i went to lexus dealer they were asking 500 dollar.

i tried quickx. it works very well. but i can still see the scratch.

Can any one suggest any thing...pleaseeeeeeeeeeeeeeeeeeeeeee...

Have something to contribute?

Sign in or register to start a topic...

 

#2 scottq60

scottq60

    Club Member

  • Regular Member
  • PipPip
  • 99 posts
  • Model: 2009 RX350
  • Location: Please Select

Posted 24 January 2009 - 06:30 AM

Yes...my suggestion is this - You bought a NEW RX350...take it back to the dealership OR a reputable body shop and let them fix it right!

#3 BillyShaft

BillyShaft

    Dedicated Member

  • Regular Member
  • PipPipPipPip
  • 785 posts
  • Model: 2006 RX400h
  • Location: Please Select

Posted 24 January 2009 - 10:41 AM

I just bought a 2009 rx 350. And some one keyed in the driver side. There is one is 6 inch long . this one is deep. And the other one is 12 inch. i am so upset. i went to lexus dealer they were asking 500 dollar.

i tried quickx. it works very well. but i can still see the scratch.

Can any one suggest any thing...pleaseeeeeeeeeeeeeeeeeeeeeee...


Spend the $500 and do not accept the car back until it is flawless. You should not be able to see the scratch under the brightest light around or from any angle.

Then go find those lil thugs who keyed your ride and beat them senseless...

#4 eatingupblacktop

eatingupblacktop

    Motorhead lite

  • Regular Member
  • PipPipPipPipPip
  • 2,452 posts
  • Model: All stock all original 91 ls400

Posted 24 January 2009 - 11:37 AM

It's a new car right? Don't cheap out as if it were a used car. Get it done right by the best body shop you can find. The dealer can refer you to the shop they use. If future be careful where you park.

#5 Jon_W

Jon_W

    New Club Member

  • Regular Member
  • Pip
  • 16 posts
  • Model: RX350
  • Location: Please Select

Posted 24 January 2009 - 12:07 PM

I agree with the other posts- get it fixed correctly and by a professional. You will enjoy the car longer and sleep better. Yes, there are Adam-Henry's in the world, move on.

#6 Dick_Lake_Tahoe_NV

Dick_Lake_Tahoe_NV

    Club Member

  • Regular Member
  • PipPip
  • 24 posts
  • Model: RX350
  • Location: Please Select

Posted 24 January 2009 - 03:31 PM

I just bought a 2009 rx 350. And some one keyed in the driver side. There is one is 6 inch long . this one is deep. And the other one is 12 inch. i am so upset. i went to lexus dealer they were asking 500 dollar.

i tried quickx. it works very well. but i can still see the scratch.

Can any one suggest any thing...pleaseeeeeeeeeeeeeeeeeeeeeee...


I agree to get it fixed right. If you have Comprehensive Insurance coverage on your car--you'll pay only the deductible.
I had the same thing happen with my Porsche Boxster. Five days old, still had the paper plate on it, "keying" was over the back fender, down the door and up onto the front fender. $2,600 later ($100 for me) it was repainted perfectly. I still see no difference in color after 7 years.

#7 Dick_Lake_Tahoe_NV

Dick_Lake_Tahoe_NV

    Club Member

  • Regular Member
  • PipPip
  • 24 posts
  • Model: RX350
  • Location: Please Select

Posted 24 January 2009 - 03:42 PM

In the future for small dings you can buy one of these touch-up pens. They work very well.

http://cgi.ebay.com/...P...T&viewitem=

#8 fahim

fahim

    New Club Member

  • Regular Member
  • Pip
  • 6 posts
  • Model: 2009 RX 350

Posted 01 February 2009 - 07:50 PM

Thanks guys....for all your advice. i did it my self..:)...its there but u can see it after a very close look...i will until i get some more....

#9 rx350guy

rx350guy

    Advanced Club Member

  • Regular Member
  • PipPipPip
  • 184 posts
  • Model: 2008 RX 350

Posted 08 February 2009 - 11:00 AM

$500 is relatively cheap.. I got a very small rock chip on my front hood, and the Lexus recommended body shop wanted more than $600 to fix it; which I thought was ridiculous.. I bought the $16 touch-up paint pen and did it myself...looks fine..

#10 bluesky

bluesky

    New Club Member

  • Regular Member
  • Pip
  • 9 posts
  • Model: Rx350, 2009
  • Location: Please Select

Posted 17 February 2009 - 11:52 AM

Yesterday we bought our new lexus and stopped by subway to get a sandwich. As we were leaving, another car parked beside us and we waited for them to get out of the car. The man opened the door and hit our car. It was a very small paint dent. I asked them for insurance info, they just ignore us and said it was nothing. WE insisted; then they said "call the police". We don't think we could call the police for this small dent. So we just let them go. I felt very upset! So people can just do that in America? What would you do if they said "call the policy" and refuse to give you the insurance info.

#11 lenore

lenore

    papa x9 2boys, 7 girls love them all

  • Regular Member
  • PipPipPipPipPip
  • 3,770 posts
  • First Name:Thomas
  • Model: 2008 Lexus RX400h 2nd Lexus
  • Year: 2008
  • Location: California (CA)

Posted 17 February 2009 - 12:22 PM

Get their license plate number and take them to small claims court....

#12 BillyShaft

BillyShaft

    Dedicated Member

  • Regular Member
  • PipPipPipPip
  • 785 posts
  • Model: 2006 RX400h
  • Location: Please Select

Posted 17 February 2009 - 12:49 PM

Yesterday we bought our new lexus and stopped by subway to get a sandwich. As we were leaving, another car parked beside us and we waited for them to get out of the car. The man opened the door and hit our car. It was a very small paint dent. I asked them for insurance info, they just ignore us and said it was nothing. WE insisted; then they said "call the police". We don't think we could call the police for this small dent. So we just let them go. I felt very upset! So people can just do that in America? What would you do if they said "call the policy" and refuse to give you the insurance info.

I am sorry to hear about your new car. That really sucks that people can be so damned callous about your nice new car. :(

#13 bluesky

bluesky

    New Club Member

  • Regular Member
  • Pip
  • 9 posts
  • Model: Rx350, 2009
  • Location: Please Select

Posted 17 February 2009 - 05:36 PM

Thanks for the feedback. I did not think about using my key to scratch their car while standing beside their car angrily. I did thought about it last night when I can not sleep. I guess I could not do that even if I did know this trick. I believe god will punish that car's owner. I did photographed that car's plate and wondering if it is really worth to take them to court. Puzzled and frustrated!

#14 BillyShaft

BillyShaft

    Dedicated Member

  • Regular Member
  • PipPipPipPip
  • 785 posts
  • Model: 2006 RX400h
  • Location: Please Select

Posted 17 February 2009 - 05:50 PM

Thanks for the feedback. I did not think about using my key to scratch their car while standing beside their car angrily. I did thought about it last night when I can not sleep. I guess I could not do that even if I did know this trick. I believe god will punish that car's owner. I did photographed that car's plate and wondering if it is really worth to take them to court. Puzzled and frustrated!


That sucks :(
I totally feel for you not being able to sleep after getting into a confrontation with "people" who frankly do not care about others or their property.

You did not think about jacking up their car because you are more wise and civilized than the then-young and stupid BillyShaft.
Retaliation didn't occur to you because you are not a crap-fest of a person like the "people" who dinged your car.
See? It is a good thing that it never crossed your mind. :)

When you take your car to the dealer for your 1000-mile courtesy service, tell the service writer the story and tell them how it broke your heart that they did this to your brand new Lexus.
I am willing to bet that they touch it up for you and buff it in so you can't see it.
Most of the Lexus people are good guys and excel at customer service.

Enough of this bad news! Tell us about your new car! What colors? What options? How do you like it?

#15 jgr7

jgr7

    Advanced Club Member

  • Regular Member
  • PipPipPip
  • 377 posts
  • First Name:Jeff
  • Model: IS350C
  • Year: 2012
  • Location: California (CA)

Posted 17 February 2009 - 08:48 PM

Just got a nasty chip fixed on my year old 350. I was leaving a Chrysler dealer after buying some parts to fix my daughters car and as I was leaving the parking lot a guy with a weed eater working in the planter strip throws up a rock that hit my driver side passenger door below and forward of the door handle. I pulled over and looked, the chip was down to the sheet metal about the size of a pea. Long story short the dealer service manager said he would take care of it. He had me bring it in the next week and took it to the body shop that they use, I told him this is a new car and I didn't want it coming back worse than it went in. I got it back and I can't even see where the chip was. kudos to the Vacaville Chrysler dealership.
Jeff

Have something to contribute?

Sign in or register to start a topic...


Not what you're looking for?

Register now, we have a huge community of enthusiasts to answer any questions you might have