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Mean_Viper

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  • Lexus Model
    LS400

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  1. Whatever you do, I would not recommend DASHUSA for any speedometer or any repair of any kind. DashUSA Auto Electronics & Speedometer http://dashusa.com/ . They have had my instrument cluster for over a month and three weeks ago they were paid and was told by Steve's rep that the cluster would be shipped that day. Its now three weeks later and I have called them various times and left messages. The last two times (about two weeks ago) was the last time I talked to STEVE himself and he told me both times that he would call me back, and to this day has not. I am unable to use my car for over a month now. I left them a message to either send the repaired item back or refund the money and send back the cluster and I can take it elsewhere for repairs, but no luck. They have caller ID, so they are avoiding my calls. This is a sad way of doing business. I found out that I was not the only one complaining about DASHUSA, they have had complaints filed with the Better Business Bureau so I decided to file one myself. BUYER BEWARE OF DASHUSA I just found out through a different forum that they have a toll free number #888-909-9473 but still no answer. I would hate for you to send in your instrument cluster and go through this. If anyone can get a hold of this place let me know. Don' take a chance like I did, check the BBB site before you do business no matter what. I will be contacting Jim Walker and hear nothing but GREAT things about him especially online...I bought this car for my wife and now its sitting in the driveway...
  2. Whatever you do, I would not recommend DASHUSA for any speedometer or any repair of any kind. DashUSA Auto Electronics & Speedometer http://dashusa.com/ . They have had my instrument cluster for over a month and three weeks ago they were paid and was told by Steve's rep that the cluster would be shipped that day. Its now three weeks later and I have called them various times and left messages. The last two times (about two weeks ago) was the last time I talked to STEVE himself and he told me both times that he would call me back, and to this day has not. I am unable to use my car for over a month now. I left them a message to either send the repaired item back or refund the money and send back the cluster and I can take it elsewhere for repairs, but no luck. They have caller ID, so they are avoiding my calls. This is a sad way of doing business. I found out that I was not the only one complaining about DASHUSA, they have had complaints filed with the Better Business Bureau so I decided to file one myself. BUYER BEWARE OF DASHUSA I just found out through a different forum that they have a toll free number #888-909-9473 but still no answer. I would hate for you to send in your instrument cluster and go through this. If anyone can get a hold of this place let me know. Don' take a chance like I did, check the BBB site before you do business no matter what. I will be contacting Jim Walker and hear nothing but GREAT things about him especially online...I bought this car for my wife and now its sitting in the driveway...
  3. Oh geez, it was about 4yrs ago. If i remember correct the part was "only" 90-120$ I had the luxury of having a cetified toyota guy who worked off the clock back then. What i do remember was it was removed and replaced from under the car, not to mention he did this in his driveway! Unfortunatly he has since moved so i can't reference him on the details. I would call lexus service and ask about the part and its location. I'm sorry it's so blurry, but i hope it helps:) Whatever you do, I would not recommend DASHUSA for any speedometer or any repair of any kind. DashUSA Auto Electronics & Speedometer http://dashusa.com/ . They have had my instrument cluster for over a month and three weeks ago they were paid and was told by Steve's rep that the cluster would be shipped that day. Its now three weeks later and I have called them various times and left messages. The last two times (about two weeks ago) was the last time I talked to STEVE himself and he told me both times that he would call me back, and to this day has not. I am unable to use my car for over a month now. I left them a message to either send the repaired item back or refund the money and send back the cluster and I can take it elsewhere for repairs, but no luck. They have caller ID, so they are avoiding my calls. This is a sad way of doing business. I found out that I was not the only one complaining about DASHUSA, they have had complaints filed with the Better Business Bureau so I decided to file one myself. BUYER BEWARE OF DASHUSA I just found out through this site that they have a toll free number. I would hate for you to send in your instrument cluster and go through this. If anyone can get a hold of this place let me know. I will be contacting Jim Walker and hear nothing but GREAT things about him especially online...I bought this car for my wife and now its sitting in the driveway...
  4. The best thing to do at this point is send it to www.lextech.org {LLS} and get it done right the first time for a fair price. I have had my 93 es cluster done there and AAA+++++++++++++ I beleive it was $120.00 for all the backlights and the needles . I am a satisfied customer and stand by their work... ← More power to you Hoss. if I would have run into LEXTECH before I ran into DASHUSA, maybe I would agree with you I don't know...it's a case by case issue, I would say...or maybe I should have asked you first..that's where it's at!!! But, since I don't even know you..how could I know..glad you got a fair price..shows there is honesty still in this world...LOL!!! I'm a satisfied customer too...and stand behind their work also...my cluster is working just fine thank you...even has a gold trimmed outline..real pretty now..!!! I would not recommend DASHUSA DashUSA Auto Electronics & Speedometer http://dashusa.com/ to anyone. They have had my instrument cluster for over a month and three weeks ago they were paid and was told by Steve's rep that the cluster would be shipped that day. Its now three weeks later and I have called them various times and left messages. The last two times (about two weeks ago) was the last time I talked to STEVE himself and he told me both times that he would call me back, and to this day has not. I am unable to use my car for over a month now. I left them a message to either send the repaired item back or refund the money and send back the cluster and I can take it elsewhere for repairs, but no luck. They have caller ID, so they are avoiding my calls. This is a sad way of doing business. I found out that I was not the only one complaining about DASHUSA, they have had complaints filed with the Better Business Bureau so I decided to file one myself. BUYER BEWARE OF DASHUSA. I just found out through this site that they have a toll free number #888-909-9473 but still no answer. I would hate for you to send in your instrument cluster and go through this. Dont take a chance like I did check the BBB before you do business no matter what.
  5. The best thing to do at this point is send it to www.lextech.org {LLS} and get it done right the first time for a fair price. I have had my 93 es cluster done there and AAA+++++++++++++ I beleive it was $120.00 for all the backlights and the needles . I am a satisfied customer and stand by their work... ← More power to you Hoss. if I would have run into LEXTECH before I ran into DASHUSA, maybe I would agree with you I don't know...it's a case by case issue, I would say...or maybe I should have asked you first..that's where it's at!!! But, since I don't even know you..how could I know..glad you got a fair price..shows there is honesty still in this world...LOL!!! I'm a satisfied customer too...and stand behind their work also...my cluster is working just fine thank you...even has a gold trimmed outline..real pretty now..!!!
  6. Dash USA is currently under litigation for copyright infringement and will not be able to warranty any of their products after the final judgement because they will not be allowed to build waterfall needles. FYI ← I have no affiliation with Lextech but I have had work done by them and I can say that there work is of the highest quality and They are honest and truly great in there field, I guess there is always the indifferent customer but I would not let that deter me from future business with www.lextech.org. Keep up the great work LLS. ;) I would not recommend DASHUSA DashUSA Auto Electronics & Speedometer http://dashusa.com/ to anyone. They have had my instrument cluster for over a month and three weeks ago they were paid and was told by Steve's rep that the cluster would be shipped that day. Its now three weeks later and I have called them various times and left messages. The last two times (about two weeks ago) was the last time I talked to STEVE himself and he told me both times that he would call me back, and to this day has not. I am unable to use my car for over a month now. I left them a message to either send the repaired item back or refund the money and send back the cluster and I can take it elsewhere for repairs, but no luck. They have caller ID, so they are avoiding my calls. This is a sad way of doing business. I found out that I was not the only one complaining about DASHUSA, they have had complaints filed with the Better Business Bureau so I decided to file a complaint with DASHUSA thru BBB myself. BUYER BEWARE OF DASHUSA. I just found out that they have a toll free #888-909-9473. I would hate for you to send in your instrument cluster and go through this.
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