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TRC

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    Tom

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  • Lexus Model
    350 GS F Sport
  • Lexus Year
    2014
  • Location
    California (CA)

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  1. 2014 Lexus 350 GS F Sport has dash reflection on the windshield. The new car delivery prep was done by the dealership and no detailing or product was wiped on the dash to cause a glossy dash surface. The dealership and the Lexus Corporate Factory Support Technician are not able to resolve the reflection problem and in fact the Lexus Western Region Customer Satisfaction Manager has stated it is "not substantial". Just by looking at these pictures, I do no agree that the problem is "not substantial" and it is an extreme safety hazard. I am aware that this is not a new problem for Lexus. Has anyone had to deal with this dash reflection problem and did Lexus corrected it?
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