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wooliedug

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  • Lexus Model
    Lexus IS 350
  • Lexus Year
    2006
  • Location
    Washington (WA)

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  1. 1. It is a Lexus limited warranty that covers certain parts of the car beyond the normal warranty... I worked for a large company that had certain unpublished policies to fix certain things beyond the normal coverage, because they felt if certain basic parts of the product failed, they had a moral obligation to fix them... I experience this with a Honda car that had a major part fail after warranty... They fixed it and when I went to pay, they said Honda parts should not fail that soon, regardless of warranty, and they refused to charge me... Needless to say, I ended buying 5 Honda automobiles... Then I "moved up" to Lexus, paying a substantial increase in cost & the car has been a mechanical disaster and the sad saga keeps getting worst... Clearly Lexus is a failed brand... 2. I am changing oil earlier because that is when the oil runs out and I don't want to be adding a quart every 1000 miles & cheaper than buying a rebuilt motor...
  2. Our normal customer rep said Lexus would check it out & probably fix it because it was covered by an extended warranty that takes care of this type of problem... He told me I had let the oil run down again and then bring it into the dealer to examine it... He was on vacation when I came in so the substitute customer rep said our rep was wrong, that the IS 250 was the car covered by this special warranty, not the IS 350... They kept the car for 3 hours & said they could not find any visual problems, confirming what I had already told them... They told they would have to start taking the engine apart to find the problem at my expense & could not give any estimated fix or cost... My fix is to change the oil every 3000 miles, instead of the normal 5000 miles... Sadly this another additional problem to add to the very long list of issues this IS 350 has had... Current ongoing issues, both front wheels have refused to hold air more than a couple of weeks... This has been going on since I bought the car new, they blame the tires, the tire company says its Lexus problem, buying new tires did not fix the problem... Front bumper keeps falling off, started after warranty ended... Driver interior door broke, periodically you have to enter via passenger side... Started after warranty... There is a longer list of problems that Lexus did fix under warranty, for which I am grateful... Unfortunately I have more problems with this one car, than the prior 15 cars I have owned combined.. Clearly Lexus has no idea how to build a luxury car or any kind of car... Sad, sad, sad...
  3. Went through 3 quarts of oil in a little over 3,000 miles, three different times... Previously I had not been using any oil...
  4. Purchased (new 2006) IS 350... Currently has 99,000 miles... At 87,588 miles the red oil light came on about 3,000 miles after the previous oil change... This has happened 3 times... Took the car into Lexus today (Jan 21, 2013) and was told it was my problem to fix... That if it was an IS 250, Lexus would have fixed my car because the IS 250 has the same issue... How do we get Lexus to quit refusing to recognize the problem goes beyond the IS 250...
  5. Welcome to the Lexus forums wooliedug :)

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